Refund Policy

Nextonic Services has a reputation of providing the best convenience to all the customers. We have the most convenient ways for them to make payments regarding any service. With professional coordination, we make sure to We don’t let them experience trouble due to unsuccessful payments or refunds. In case, they are not able to make the payment then our support team will look after it.

In order to become eligible for Refunds, user(s) should comply the following:

• Clothes are not delivered as per the requested time.
• Clothes are damaged or altered.
• Clothes are used inappropriately.
• Clothes aren’t washed/cleaned/folded properly.

In order to get refund, users need to have billing details including receipts. While applying for the refund, users must click the photograph of altered product they receive from our deliver boy. These details will be asked by our executive when their requests are reviewed.

Once the verification is done, we will provide user(s) refund via payment gateway or bank transfers.

Cancellation Policies

• User(s) making request for a services are able to cancel their order when it is not review or pending.
• The order won’t cancel once the services are confirmed by the user(s).
• In case, users don’t able to provide their laundry for service at the time they provide then we won’t process.